|Monday||09:00 - 10:30||4:30 - 6:30|
|Tuesday||09:00 - 10-30||4:30 - 6:30|
|Wednesday**||09:00 - 10:30||N/A|
|Thursday||09:00 - 10:30||4:30 - 6:30|
|Friday||09:00 - 10:30||4:30 - 6:30|
We request that patients contact the surgery to confirm which clinician is on duty, as we are currently undergoing a lot of changes at the practice.
*Monday evening appointments are also available, between 7pm and 7.30pm. These must be booked in advance either by phone or you can now book online.
**Saturday morning surgery is not available for ante-natal or gynaecology complaints, nor for cervical smear tests.
Please note: Online services are available to patients ages 16 years or over. If you would like to use these services please call in at the surgery bringing proof of ID along with your email address. You’ll then be issued with your own user name and password enabling you to login securely.
Appointments can be made for Saturday mornings or after the end of a normal morning Surgery (11.30 am) or the end of an evening Surgery (after 7pm). Patients should understand that their appointment may be delayed by the over-running of the regular session and that the GP will first need to see all those who have been waiting patiently to see him in the Open Surgery.
If you are too ill to attend the Surgery please telephone the receptionist, preferably before 10.30am, to request a GP visit. The receptionist will always want to know what seems to be wrong with the patient as this gives the GP an idea of the urgency of the call.
Since November 1983 Dr Newgrosh has regularly done a large number of discretionary visits to the housebound and/or severely ill. The GP also does post-natal visiting for mother and baby. If you think you know of someone who should be visited on a more regular basis, please let the GP know.
Advice is available at the end of normal Surgery sessions. Because priority is given to those who attend the Surgery to see the GP in person, it is best to ring between 11.30am and noon or after 7.00pm on Surgery nights.
For those patients who habitually work late hours, the GP is prepared to be flexible with his Surgery times. If a patient has an urgent or worrying condition but cannot leave work in time for the close of evening Surgery, he/she should phone to inform of his/her difficulty. Dr Newgrosh will usually offer to keep Surgery open until such time as his patient can attend.
Between the hours of 9am and 7pm on weekdays (except Wednesdays, 9am to 1pm) reception staff will usually be available to advise on any queries regarding the services offered by the Practice. (In the event of staff illness or holidays the noon to 3pm shift may not be manned.)